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Global Shipping

Domestic Orders: 

All in-stock items are shipped within 3-5 business days of your order’s date of purchase unless otherwise notified. Orders are fulfilled Sundays, Mondays, Wednesdays, and Thursdays. We do not fulfill orders on major holidays. 

Orders shipped within the United States are shipped via USPS or FedEx; upon fulfillment, tracking information will be provided to customers via email. Orders typically enter the mailstream the day after they are fulfilled. Once tracking information is issued, requests to change order details (including shipping addresses and gift-wrapping requests) cannot be accommodated.

We offer flat-rate shipping of $12 on orders under $100, and free shipping on orders of $100 or more.

Shipping times depend on the order’s destination. The following shipping timelines are estimates for order transit times. Actual shipping times may vary:

  • Orders shipping within New England (CT, MA, ME, NH, RI, VT) may be in transit for approximately 1-3 business days.

  • Orders shipping outside of New England within the contiguous United States may be in transit for approximately 3-10 business days. 

  • Orders shipping to non-contiguous states (AK, HI) may be in transit for approximately 10 to 14 business days. 

Expedited shipping options are available; please contact shipping@isgm.org for expedited shipping quotes.

Applicable sales tax will be added to all shipments within Massachusetts. If you have any questions about shipments, please contact shipping@isgm.org.

Handling Fees:

Any order including heavy/fragile items may incur a handling fee regardless of the order total, due to higher postage costs and insurance fees. For more information, please contact shipping@isgm.org.

International Orders:

Gift at the Gardner is pleased to open its virtual doors to international shoppers.

All in-stock items are shipped within 3-5 business days of your order’s date of purchase unless otherwise notified. Orders are fulfilled Sundays, Mondays, Wednesdays, and Thursdays. We do not fulfill orders on major holidays.

Orders will be shipped using standard USPS or FedEx International Services; upon fulfillment, tracking information will be provided to customers via email. Orders typically enter the mailstream the 1-3 days after they are fulfilled.

Items shipped internationally will incur an additional shipping charge at the following rates:

  • Under $50.00: $39.95

  • $50.01-$75.00: $49.95

  • $75.01-$100.00: $59.95

  • Over $100.00: $69.95

Shipping times depend on the order's destination and customs inspections. Please note that international orders may be subject to additional tariffs, duties, or other non-routine customs brokerage charges. Such charges are the responsibility of the recipient due upon delivery. If the order is a gift, we ask that shoppers notify the recipient of potential tariffs, duties, or customs charges. Gift at the Gardner cannot estimate or charge for these tariffs, duties or other non-routine customs brokerage charges. For more information, please contact shipping@isgm.org.